Celebrity Cruises has a theme that they’ve used for years – that the guests on their ships are like celebrities in their own right. Slogans like “We treat you famously” or “Starring you” have been coined to get this point across.
I suppose the Celebrity marketeers believe this, but after our 10th Celebrity cruise (and 2nd on Celebrity Equinox) I’m convinced that the true celebrities are the wonderful crew members who serve us aboard the many ships. Those are the folks who keep us coming back to Celebrity.
A case in point would be Leandro, our waiter from our first Equinox cruise. He remembered us – especially our 2 year old grandson Teddy – so he greeted us warmly when we met him again. He was kind enough to let me get a photo of him with Dave and Teddy for our cruise scrapbook.
We met many others on the ship who also remembered Teddy as well – Melani from Mauritius, Albert from Honduras, Leonardo (our all time favorite sommelier) from the Philippines, Antonio from Portugal. During our last Equinox cruise, Antonio had given us a map of Lisbon that was kid friendly so that we could make the most of our day there. We were really happy to see him again.
Maria and I even managed to re-greet a really nice young man (Remzi from Turkey) that we had as an assistant waiter on a Med cruise in 2007.
This time we got to meet a bunch of new celebrities – Leo’s lovely wife Maria who was also aboard Equinox, Anne from France, Ephraim from Turkey, and our fabulous waiter team of Yalcin from Turkey and Alejandro from the Philippines.
We also enjoyed meeting two other nice ladies – Janet from Nicaragua and Samantha from Jamaica – and a tall handsome sommelier named Bojan from Serbia. Bojan loves little kids and came around every day to our table to cuddle our 6 month old granddaughter Veronica. He should make a great dad someday.
I know the cynics among us will assert that these people are paid to be nice and serve us during our cruise vacation. But there’s a huge difference between paid service and genuine unsolicited friendliness. We always get the latter from Celebrity Cruises’ multinational onboard staff. That ensures our loyalty far more than any sort of repeat cruiser program ever could. Here’s to the true Celebrity Celebrities.