Saving The World, One User at a Time

It’s been a busy week on the Almonte IT support front This week so far I have:

  • Advised a lady in Tim Horton’s how to update her copy of CCleaner Free – a program that cleans up old files and junk on your PC.
  • Upgraded a lady’s laptop to Windows 10 while she’s off cruising the Caribbean.
  • Deleted a second copy of a neighbor’s email account in Microsoft Live Mail, showed him how to read his mail directly with a web browser, and installed a program on his laptop and desktop that makes Windows 10 look like Windows 7.
  • Set up another neighbor’s old second computer with a new hard drive and Linux. Installed a USB wifi adapter and now he can surf the web in the basement, and play music while he walks on his treadmill.
  • Configured a new router for a third neighbor and tried to figure out why his computer would not upgrade to the latest version of Windows 10. I think I know why but it’ll take another service call to fix it properly.

I provide the IT support free of course. I get asked why I don’t have a little business and charge for my services. The answer is quite simple. I am out saving the world, one user at a time.

I’m retired, have enough to live on and many of my “clients” are friends in the ‘hood. Some cannot really afford to pay a real geek so they’d either screw things up trying to do it themselves, or just get more viruses, malware and junk on their machines. I suppose I’m competing with real techs who might need the business but I doubt many of the people I help out would see their way clear to pay $100 for a service call to anyone. I can get a new machine set up and running in an hour or so and it’s better for my friends to call me than use the Geek Squad or Staples services for it. Besides, doing this stuff keeps my mind active.

I don’t advertise, do anything outside of Almonte except for family, and I still have weeks like this. I guess I must be doing something right. Just call me Iron Man.

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